Privacy Policy
At Lawrence & Co Psychology, we are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your information when you engage with our psychological services.
Account Information
We may collect personal information from you when you use our services, including but not limited to your name, contact information, mental health history, current symptoms, medications, and other relevant details related to your psychological wellbeing and treatment needs. This information is collected with your consent and is necessary for providing you with personalised psychological assessment and therapy services in accordance with professional standards and ethical guidelines.
Use of Information
We use the information we collect to provide you with high-quality psychological services tailored to your individual needs, to conduct appropriate psychological assessments, to develop and implement treatment plans, and to communicate with you about your appointments and therapeutic progress. We may also use your information for administrative purposes, such as billing, record-keeping, and compliance with professional reporting requirements.
Disclosure of Information
We will not disclose your personal information to third parties without your consent, except as required by law, court order, or as necessary to fulfil our professional duty of care obligations under the Australian Psychological Society Code of Ethics. We may share your information with other healthcare professionals involved in your care (such as your general practitioner or psychiatrist) with your explicit consent, to ensure coordinated and effective treatment. Disclosure may also occur without consent where there is serious and imminent risk of harm to yourself or others.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction in accordance with the Privacy Act 1988 (Commonwealth) and Australian Privacy Principles. We use industry-standard security protocols and safeguards to ensure the confidentiality and integrity of your psychological records and personal information.
Retention of Information
We will retain your personal information and psychological records for as long as necessary to fulfil the purposes for which it was collected, in accordance with Australian Psychological Society guidelines and legal requirements. Psychological records are typically retained for a minimum of seven years after the last contact, or until the client reaches 25 years of age (whichever is longer) for clients who were minors. We will securely dispose of or de-identify your information when it is no longer required to be retained.
Changes to this Policy
This Privacy Policy is effective as of July 25th, 2025. We reserve the right to update or revise this Privacy Policy at any time to maintain compliance with applicable laws and professional standards. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.
By engaging with our psychological services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy and in accordance with Australian privacy legislation. If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@lawrenceandcopsychology.com.au.